Shipping policy

Shipping Policy
We understand that privacy is crucial when it comes to ordering sex toys. To ensure your peace of mind, we have a strict discretion policy that guarantees your packages arrive without any indication of the contents inside.

100% Discreet Shipping:
All packages are wrapped with absolute discretion in two protective layers: the inner layer is a plain cardboard box holding the product, and this box is then sealed inside a black padded envelope. No one can tell what's inside just by touching it—let alone guess what it actually is. The contents of the package are completely concealed until you open it. Our discreet packaging allows you to even order to your workplace without your colleagues knowing.

Discreet Payment:
Our discreet payment service ensures that your orders will not show up as Chastity on your bank statement. Instead, it will display our parent corporate business name.

Shipping Time:

Our processing time is 1–3 business days. Delivery time varies depending on the destination country, but it's typically around 5–8 business days under normal circumstances.

This estimate assumes there are no unexpected delays such as customs clearance issues, extreme weather conditions, courier staff strikes, or local holidays.

Should any of these situations occur, delivery may take longer than expected. If you'd like a more accurate timeframe based on your location and current shipping conditions, feel free to contact us — we’d be happy to check the expected delivery time for you.

We also offer expedited shipping services. Expedited shipping fees vary by country, so please contact us for specific pricing and delivery time options.

If you do not receive your order on time, please contact your local post office to track it (with the tracking number) or contact us. If the goods are lost or damaged, we will replace them or refund your money, provided that the item is unused.